These Terms and Conditions govern your use of SpinPolo, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1. By registering an account or continuing to use the site, you confirm that you have read, understood, and agreed to everything set out below. If you do not accept these terms, you must not use SpinPolo.

Eligibility and Account Responsibilities

To register and play on SpinPolo, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. By creating an account, you confirm that you are of legal age in your jurisdiction and that you are not accessing the site from any territory where online gambling is prohibited by local law.

We operate a strict one-account-per-player policy. You may hold only one registered account at any time. Opening duplicate or additional accounts — whether in your own name or under a different identity — is a breach of these terms and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any outstanding balances derived from bonus funds.

You are responsible for ensuring that all personal details provided during registration and at any subsequent point are accurate, complete, and kept up to date. We may request supporting documentation to verify your identity, age, or payment details at any stage. Failure to provide satisfactory verification within a reasonable period may result in restricted account access or the withholding of withdrawals until verification is complete. You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your password with any third party. If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately.

Bonuses, Withdrawals, and Prohibited Conduct

Where a bonus is claimed, the associated wagering requirement must be met before any related winnings can be withdrawn. For casino bonuses, a 35x wagering requirement applies to the bonus amount. A minimum deposit of £20 is required to activate a bonus, and a bonus code must be entered at the point of deposit where applicable. The maximum permitted bet while a bonus is active is £5 per round or spin. Bonuses are valid for ten days from the point of activation; any unused bonus or associated winnings remaining after this period will be removed from your account. The minimum withdrawal amount is £20, and we aim to process withdrawal requests within 0 to 24 hours, subject to completed verification.

We do not permit any form of fraudulent activity on SpinPolo. Prohibited conduct includes, but is not limited to, multi-accounting, collusion with other players, exploiting software errors or faults for financial gain, and the use of automated tools, bots, or any external software designed to influence gameplay or circumvent our systems. Where we have reasonable grounds to suspect that prohibited conduct has taken place, we reserve the right to suspend or close the relevant account, withhold pending withdrawals pending investigation, and take such further action as we consider appropriate. Decisions made following a breach investigation will be communicated to you through the contact details held on your account.

We may update these terms at any time. Where changes are material, we will provide reasonable notice before they take effect. Your continued use of SpinPolo following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, please contact our support team in the first instance so that we may attempt to resolve the matter directly.